FAQ’s

Most frequently asked questions

Shopping Basics

Based on the items in your cart and the destination address, we estimate shipping costs and time. Standard Delivery purchases are delivered within two or more days after they ship. Before you submit your order, you can view the expected delivery date. You’ll be charged shipping fees on bulk purchases.

If you receive a product that is physically deformed, missing components or accessories, defective, or differs from the specification on fitgymlife.com’s product detail page, you may return it within the corresponding return time frame. Refund will be processed within 7-10 working days. Replacement of the product is also available.

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Payments

You can choose to pay for an order using any of the below methods:

  • Cash on Delivery
  • Net Banking
  • Gift Card
  • PhonePe Wallet
  • Visa, MasterCard, Maestro and American Express Credit or Debit cards issued in India and 21 other countries

All the national and internal card are aceepted for payment.

You can use any bank card for payment.

We do not any amount over the price of the product . All the sale tax and other charges are included within the price of product

Shipping & Returns

You can raise a request to return your items with these simple steps:

 

1. Log into your FGL Account

2. Go to My Orders

3. Click on ‘Return’ against the item you wish to return or exchange

4. Fill in the details and raise a return request

 

Once you raise a request, you’ll get an email and SMS confirming that your request is being processed. Based on the item, your request may be automatically approved or you may be contacted for more details. If the request is approved, the item will be picked up after which you will get a replacement or refund. You can also track the status of your return request instantly from the ‘My Orders’ section of your  account.

If you receive a product that is physically deformed, missing components or accessories, defective, or differs from the specification on fitgymlife.com’s product detail page, you may return it within the corresponding return time frame. Refund will be processed within 7-10 working days. Replacement of the product is also available.

 

You can now track the status of your return easily right from your Flipkart account or mobile app. Just visit the ‘My Orders‘ page to see its status along with the date of pick-up and status of your refund if applicable.

You will also receive an email & SMS with the details of your return.

If you any query you can mail us or there is live chat option . Make use of live chat options.

Contact

Still have questions?